We will monitor Brand Awareness, Customer Loyalty, Customer Journey and Net Promotor Score of your brand continuously.
DoWell CX Trends analyse data using statistical models and AI tools to prepare continuous dynamic reports. Our analysis gives value to your daily business decision making process.
Exclusive responses – We will add dynamic links to client’s social media pages, websites & online stores, give QR codes to print on client’s products & packaging and provide response scales for client’s flyers & online/offline purchase points to collect exclusive responses.
Public responses – Living lab maps, Workflow AI, Social media automation and UX live will collect responses from Google maps, social media platforms, online stores and websites.
Collecting live customer stories from purchase points
Collecting responses from online stores and social media
Collecting responses from search results in Google maps
Responses using scales and forms connected to your website